You Ask - I Answer

Frequently Asked Questions

 

What are online sessions like?

I use a HIPAA compliant platform (ReGroup Connect) that uses Zoom. You are not required to download any new software. I will send you a link to your appointment and you can click on that link to enter the meeting. If you are wanting to use your phone for the online session then you would need to download the Zoom app and create a profile. 

If finding privacy in your house is a barrier please mention that to me and we can talk about various options. 

Were you effected by COVID-19?

I am offering reduced fees (half price) to those who were laid off or had to close their business because of the social distancing requirements of COVID-19.

What are your fees?

My base rate for individual sessions is $90 (this includes adults and teenagers), and for couples and family therapy is $100. I do offer a sliding scale based upon income if your financial situation is a major stressor in your decision to seek counseling. Please ask me about sliding scale if finances are a stressor and we can talk a reduced price.

What will therapy look like?

For our first meeting I will want to learn more about you. We will talk about what is bringing you in and set goals for what kind of change you'd like to see. I use this information to tailor therapy so that our following sessions are the most helpful for your needs. The following sessions will be based on your goals. 

If you are bringing in a teenager then I structure the sessions by meeting with you as the legal guardian first. Then I will meet with your teenager, and bring you in to discuss progress near the end of the session. 

How long does each therapy session take?

Appointments are approximately 50 minutes long. How often you come to therapy will be up to you depending on your needs, which we will discuss in the initial meeting.

Do you take insurance?

No, I do not take insurance. You may be able to claim our time together under 'Out of Network' providers. There are a number of reasons why I am not on any insurance panels. In order to have insurance cover payment I am required to give you a mental disorder diagnosis. I would have to write a report sharing the details of your mental disorder diagnosis, which could compromise your confidentiality. If you are self-employed (or might be in the future) a mental disorder diagnosis on your health care record can make getting health insurance expensive. For these reasons I do not accept insurance, but am happy to work with clients on a sliding scale.

What forms of payment do you accept?

I accept credit card (including VISA, MASTERCARD, AMEX and DISCOVER), cash, and check.

When can I book an appointment?

My main office hours are Tuesday through Thursday from 9am-8pm, and Saturdays from 9am-2pm. If these times do not work for you then I am happy to try to work with your schedule to find a time that fits best.

What is your approach to therapy?

I seek to create a safe, empathetic, authentic, supportive, and non-judgmental environment. I use various methods in counseling particularly emotionally-focused therapy (I am in the process of certification for Emotionally Focused Couples Therapy, EFCT). My goal is to create a safe space where you feel supported and empowered to explore whatever is on your heart. 

I want you to get the most from therapy so I tailor my counseling to fit your needs, personality,  and situation. I also have extensive training in spirituality and theology. If you desire this to be incorporated into therapy, I am happy to do so. 

I have a question that isn't listed above. Can I contact you to ask more questions?

Of course! I would love to talk more with you and answer any other questions that you may have. Feel free to click the 'Contact' page and send me a message or call me at (502) 834-5777.

Address

13000 Equity Pl, Suite 106

Louisville, KY, 40223

2501 Rudy Lane

Louisville, KY, 40207

Contact

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502-834-5777

©2017 by Kristine Johnson Counseling.